FAQ

FAQ

General Question

All you have to do is click on the Book Now button, enter your relevant details (name, address, phone number, your home size, and any extras you require) and within 60 seconds you're on the way to having a spick-and-span, happy home. We'll reply on the same business day confirming the appointment and arrival time. You can also call us at 215-398-7771 for live help or chat with us.

No, absolutely not! It's your choice to stay around, or go out and take advantage of your free time. Just leave us a key and we'll get your house cleaned! PierreBright is here to make your life easier. Get your time back!

 

At PierreBright, we've built a cleaning company our staff, cleaners, and customers are proud of. We are reliable (no such thing as a no-show), our services come with a money-back satisfaction guarantee, transparent pricing, and we work with the best and highest-paid cleaning teams in Pennsylvania.

We utilize the mantra that we are not the cheapest but offer the best value cleaning service.

Cleaning teams that work with PierreBright, receive a higher level of remuneration than if they were to work with any other cleaning agency.

We believe a highly paid cleaner is a happy and motivated cleaner and this is reflected in the prices we charge.

For that reason our prices are slightly higher than our competition, however, you can rest assured knowing that you'll be exceptionally happy with our service.

Deep and regular cleaning have the same checklists. We require you to select ‘Deep Cleaning’ option if your home has NOT been maintained/cleaned by you or a professional in the last 30 days(Requires more time and attention). If not selected it may be added on upon arrival.

We don't offer wet wiping of light bulbs, resurfacing/re-waxing/refinishing of floors, putting away dishes, moving large furniture, removal  of excessive mold, extensive ceiling cleaning, removing permanent stains from surfaces, marble or other sensitive surfaces, large scale trash removal and excessive cleaning of outside areas.

Here at pierrebright.com, we want to make sure that everybody's appointments are serviced by the best cleaning professionals possible. It takes us a significant amount of time and effort to find the right home cleaning professional for you.

This is why we ask for more than 48 hours' notice for all cancellations. Cancellations made within 48 hours of the day of your appointment will incur a $50 cancellation fee. If our cleaning teams arrive at your home and there is a cancellation through no fault of our own, we reserve the right to charge the full price of the total job price to compensate our crew.

Get Your Time Back